Air Hostess, or flight attendant, is a key member of the cabin crew whose primary role is to ensure that every passenger feels safe, comfortable, and cared for throughout the flight. From the moment you step on board, they are there to guide you to your seat, help with your needs, and ensure you understand the safety procedures. Beyond serving meals and refreshments, their job is to make your journey as smooth as possible while staying ready to respond calmly and efficiently to any situation, whether it's a simple request or an emergency. Their warmth, professionalism, and attention to detail create an atmosphere where passengers can relax and enjoy their trip, knowing they are in good hands.

Types of Air Hostess:

            There are various types of air hostesses, including Domestic Air Hostesses, International Air Hostesses, First-Class/Business-Class Air Hostesses, Cabin Crew Supervisors (Senior Air Hostesses), Corporate or Private Air Hostesses, Charter Flight Air Hostesses, Regional Air Hostesses, Low-Cost Carrier Air Hostesses, VIP/First-Class Air Hostesses on Long-Haul Flights, and Cargo Flight Attendants. Each role varies in responsibilities and service levels, depending on the type of flight and passengers.

Responsibilities of an Air Hostess:

• Passenger Safety and Security



Conduct pre-flight safety checks to ensure all equipment (like seatbelts, oxygen masks, and life vests) is functional, Demonstrate the use of safety equipment to passengers, Ensure that passengers comply with safety regulations, such as fastening seatbelts and keeping their seats in the upright position during takeoff and landing.



• Providing Comfort and Assistance



Help passengers find their seats and assist with storing luggage in overhead bins, Serve meals, snacks, and beverages,Address passengers' needs, such as providing blankets, pillows, or helping with special requirements (e.g., children, elderly, or passengers with disabilities).



• Emergency Response



In case of an emergency, air hostesses are trained to perform first aid, evacuate passengers, and handle other emergency situations such as turbulence or cabin depressurization, They are also responsible for calming passengers in stressful situations.



• Customer Service



Greet passengers with a friendly attitude and provide excellent customer service throughout the flight, Handle complaints and resolve issues that arise during the flight.



• Pre-flight and Post-flight Responsibilities



Before boarding, air hostesses participate in briefings with the pilots and other cabin crew members to go over flight details, such as weather conditions and safety concerns, After the flight, they ensure the cabin is tidy and check for any items left behind by passengers.

Qualifications Required:

             10th + 12th (any stream) + Air Hostess Training Program (with optional certifications).

Other Requirements:

• Age: Typically 18-27 years.
• Height and fitness: Airlines have specific height and medical fitness requirements.
• Language proficiency: Strong command over English and knowledge of other languages is advantageous.

Skills Required:

            Excellent communication skills, Customer service skills, Problem-solving and quick decision-making, Interpersonal skills, Attention to detail, Physical fitness, Cultural awareness, Emotional stability and stress management, Flexibility and adaptability, Grooming and presentation, Safety awareness, Multitasking ability